Facilitation Skills
Facilitation Skills - Half-day and One day
Overview
Participants will be able to understand and confidently demonstrate the principles and techniques of effective facilitation for different audiences to achieve positive outcomes.
Content
- Principles of successful facilitation
- Facilitation techniques
- Facilitation processes for working with individuals and various sized groups
- Interpersonal communication techniques to achieve positive outcomes
- Managing personality differences
- Defusing a difficult situation
- Engaging reluctant or difficult participant
- Guidelines for designing and facilitating an effective outcome
- Understanding and improving your facilitation style
- Giving and receiving feedback
- Practising different facilitation techniques
